Job Title: Clinical Operations Manager
Location: Home-based in the UK.
Salary: starting from £65,000 + benefits
The Clinical Operations Manager's role is to manage a team of clinical staff, CTAs, CRAs, CRMs, to ensure projects are appropriately supported in terms of resources, employees being properly equipped and trained and meeting project objectives.
This is a brand new and as a result of team growth. You will be reporting into the Country Head and working alongside a team of clinical managers.
Key Responsibilities include
- Manage staff in accordance with organisation's policies and regulations. Responsibilities include planning, assigning, and directing work, assessing performance and guiding professional development, rewarding and disciplining employees, and addressing employee relations issues and resolving problems.
- Participate in the selection for hiring new employees by conducting candidate review and participating in the interviewing process. Ensure that new employees are properly on boarded and trained.
- Ensure that staff has the proper materials, systems access and training to complete job responsibilities. Provide oversight for the execution of the training plan, SOP review and training experiences, as applicable.
- Participate in the allocation of resources to clinical research projects by assigning staff to clinical studies based on their experience and training.
- Manage the quality of assigned staff's clinical work through regular review and evaluation of work product.
- Identifies quality risks and issues and create appropriate corrective action plans to prevent or correct deficiencies in performance of staff.
- Ensures that staff are meeting defined workload and quality metrics through regular review and reporting of findings as outlined by clinical operations management.
- May collaborate with other clinical teams and other functional leadership to manage project related challenges and to achieve exemplary customer service.
- Participates in corporate or organizational departmental quality or process improvement initiatives.
- Bachelor's Degree Degree in scientific discipline or health care preferred.
- Prior clinical research experience including experience in a management/leadership capacity preferably within a CRO setting.
- In-depth knowledge of applicable clinical research regulatory requirements (i.e., Good Clinical Practice (GCP) and International Conference on Harmonisation (ICH) guidelines).
- Computer skills including proficiency in use of Microsoft Word, Excel and PowerPoint.
- Written and verbal communication skills including good command of English.
- Excellent organisational and problem solving skills.
- Effective time management skills and ability to manage competing priorities.
- Ability to establish and maintain effective working relationships with coworkers, managers, and clients
If this role interests you, then please apply now. Upon successful selection for an interview, the process will occur in the following three stages:
First stage: This will be an initial screening call with a HR/ TA representative.
Final stage: An initial phone call with the hiring manager - Managing Director to go through background and experience in relation to the role.
This position role is a full-time permanent position, paying up a competitive salary & benefits package. Full details will be provided on application.
If interested, please email with your CV or for further questions.